The Internal Revenue Service’s new database for keeping track of the performance of organizations that provide free tax preparation services to low-income and elderly taxpayers leaves something to be desired, according to a new government report.
The report, from the Treasury Inspector General for Tax Administration, found that while the new database successfully integrates older legacy systems used by the IRS to collect data on volunteer tax preparation organizations, it also leaves room for error because the data must be manually entered, creating problems with timeliness and accuracy. TIGTA’s new report follows up on a 2008 review.
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