The Government Accountability Office has issued a report on the Internal Revenue Service's performance so far this filing season, including a prediction that the IRS will lose hundreds of millions of dollars responding to calls about tax rebates.
Given the increased call volume the IRS expects from the recently passed economic stimulus legislation, the IRS is planning to shift hundreds of its collections staff members to telephones. The estimated revenue loss, according to the IRS, is up to $681 million.
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