Customer relationship management provider LexisNexis Interface Software has released InterAction 5.5 - an upgrade of its flagship CRM product for professional services organizations such as accounting and law firms.Built on Microsoft's .Net platform, the enhanced InterAction 5.5 offers new features and functions ranging from activity configuration enhancements to the ability to apply additional information fields to matters, deals, opportunities and engagements.
It also expands the scope of data that user firms can centrally capture and manage, and features new reporting capabilities, including customized and tailored access to relationship intelligence in myriad layouts and formats.
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