Taking over the helm of Deloitte Touche Tohmatsu today, chief executive James Quigley and a new leadership team announced their plans to become the largest professional services network within the next two years.Quigley plans to bring a new focus on the Deloitte brand, as well as to build a stronger commitment to the firm’s people. He also wants to strengthen the connection between Deloitte member firms across regions, increase the number of professionals in key markets in Europe and Asia, and showcase the firms’ consulting capabilities as a market differentiator.
“It is critical that Deloitte becomes one of the most recognizable brands in the marketplace to attract the right people and sustain our momentum in the marketplace,” Quigley said, in a statement. “I am not talking about a multi-million-dollar advertising campaign, but using the strength of client service and having world-class systems and processes in place so that the people of our member firms can deliver excellence consistently.”
Other initiatives announced by Quigley’s team include:
- A plan to reduce employee turnover rates by 1 percent each year for the next five years -- in the United States, the turnover rate is approximately 15 percent;
- An initiative to increase the number of people on international assignments -- for the 2006 fiscal year, more than 1,200 people were on international assignments; and,
- The launch of a leadership development program and a global women’s leadership development program.
A 30-year Deloitte veteran, Quigley previously served as chief executive of Deloitte & Touche USA LLP from June 2003 through May 2007.
