The Internal Revenue Service has problems with its tax return preparation assistance, but still offers helpful advice with tax laws, said a report issued by a Treasury Department watchdog group.
The Treasurer Inspector General for Tax Administration found that when its auditors used the IRS's Taxpayer Assistance Center services and its Free File Program for 36 tax returns, 24 of them were prepared correctly. But if seven of the 12 incorrectly prepared returns had been filed, taxpayers would have overpaid by $1,808. If the remaining five returns had been filed, taxpayers would have underpaid their taxes by $5,120.
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