Framingham, Mass. (Oct. 31, 2003) -- Instant messaging and seemingly uncontrollable spam may kill email as the dominant form of electronic communication, a new study predicts.

According to a study from global market intelligence and advisory firm IDC, the rise of spam is reducing email’s usefulness by forcing users and information technology staff to spend additional time and energy to identify, delete, and prevent spam from clogging in-boxes.

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