Boston (Sept. 16, 2003) -- Skeptics of hosted customer relationship management software are becoming few and far as recent surveys show it is poised to become a credible, cost-effective alternative to licensing.

The 20-page Aberdeen Group report, "Hosted CRM Popularity Continues to Grow," found 35 percent of those surveyed already use hosted CRM products, while 85 percent said they would evaluate a hosted CRM solution in the near future.

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