[IMGCAP(1)]How many times has your CPA firm implemented a process or technology change only to find out later that just a fraction of the firm is following the new process or leveraging all the features of the technology solution? If you answered something along the lines of “all the time,” don’t worry. You are not alone.

Obtaining buy-in for process and technology improvements within accounting firms is a concern I hear every week when I’m speaking with firms across the country. Every firm has examples of good ideas failing to produce the desired results because they failed to get buy-in from enough of their team. Not only is this frustrating for the professionals who spent considerable time on the front end to improve the process, but it damages the overall culture of the firm.

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