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Moving to the cloud?
concept of big data processing and cloud computing: users, devices and file transfers
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1. Where will my data be located? 
Chaos in the server room
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2. What can go wrong during installation or migration? 
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3. Are you a reseller of cloud services, or do you own the equipment you provide the cloud services on? 
Supercomputer in server room of research institute
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4. Are you sharing hardware resources between clients? 
Closeup of colored computer network cables connected to a switch
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5. What are the specs of the data center you operate out of? 
377353
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6. Do you have insurance in the case of an outage or data loss? 
patch to repair a broken hard drive hd
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7. How much Internet bandwidth is needed for the solution to perform correctly? 
3d rendering of an optic fiber cable on a black background
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8. Is my data automatically redundant across multiple data centers? 
United States Network Map
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9. What is the recovery time if the systems hosting my data are completely destroyed? 
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10. Do you have documented data security policies? 
Blond cat burglar climbing through a laser beam alarm system.
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11. What is the average total downtime for the services I’m subscribing to? 
Site is currently down for maintenance, A teal and white sign with the words Site is currently down for maintenance on a computer keyboard
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12. Do you outsource your helpdesk? 
Female Customer Services Agent In Call Centre