Client communications

Don’t make it hard for people to do business with you.

In this installment of The Frontier, experts lament the persistence of email, which is seen as out of step with modern business needs despite its ubiquity.

When it comes to the frequency of client communication, there’s no magic formula.

Tax season is behind us, and it’s a great time to ask clients for feedback about what you could be doing better.

Practitioners weigh in on whether texting is a good idea, and their preferred ways to communicate.

There’s nothing more valuable for successful people than saving time and having complex things simplified.

Biggest offenders; problems with relief; what to do this year; and other highlights from our favorite tax bloggers.

How do you go from the once-a-year tax preparation client to the coveted evergreen recurring revenue relationship?

Art of Accounting: 12-month practice management and growth calendar

How things look is important and can create interest, excitement, buy-in or acceptance.