Client communications

High touch vs. high tech? Both have merit, but you can’t be both.

While email is the most expeditious way to communicate, we have to be mindful and thoughtful about what we choose to share before clicking send.

Tax professionals share the strangest misconceptions their clients have about taxes.

Practitioners share how they're changing the ways they reach out to clients and prospects.

Tax pros can now submit powers of attorney and tax information authorizations electronically.

Three strategies can help your firm stay ahead of the game in 2021.

AICPA CEO Barry Melancon gave an annual presentation for the Accountants Club of America that discussed accountants and small business clients.

Hindsight is 20/20 and 2021 is finally here.

I have been in my own practice a long time and figured out early on that if I never lost a client, I would do pretty well.

Just like the industries that they cover, the lack of Black representation among news outlets acts as a barrier against understanding and eliminating systemic racism.