Client relations

Art Kuesel on how proper allocation can help a business grow early and often.

Rainmaking can be fun if you follow a process designed to improve your batting average.

Marketing success, or success in any endeavor, does not just appear. It needs deliberate planning and execution.

One thing I am good at is leveraging something I did.

Art Kuesel on how opening up with clients and other professionals can bolster a professional relationship.

When a client engages me for any type of service, there are specific descriptions of what we will do and the goal or end result of the services.

No one cares how smart you are; they just want you to help them make better financial decisions.

Take the time now to re-energize staff and rededicate yourself to the firm's mission.

The most successful accountants remember what they worked on before when similar occasions re-occur.

Businesses are transitioning to the next generation of owners, too – and they’re mostly Gen Xers.

Get off the hamster wheel and into the Learning Zone.

Accounting firms and tax pros can do more than just relax after tax season.

Moving from"compliance to reliance" is a difficult journey, but Mentor Plus CEO Edi Osborne has a roadmap for firms.

The Roanoke, Va. firm leader wants professionals to "step back from [their] spreadsheets" and take a deeper look at their client's business.

Do a structured debrief right now — while the wounds are still fresh — to ensure busy season goes better next year and beyond.

Don’t point fingers when something goes awry. Focus on your firm’s systems and processes so the same mistakes don’t keep popping up.

Clients don’t care how much you know about accounting; they care how much you know about their situation.

Accountants need to really understand their clients' perspectives to live up to their 'trusted advisor' status, says Geni Whitehouse.

I’ve always loved tax season. While some of the work can be grueling and even a relief when it ends, I always miss it afterwards.