Jean Marie Caragher

President

Jean Marie Caragher is president of Capstone Marketing, providing marketing consulting services to CPA firms. Download her free eBook, Client Satisfaction Surveys for Accounting Firms: The Answers to Your Most Frequently Asked Questions. Contact her at 727.210.7306 or jcaragher@capstonemarketing.com.

Client strategies

Is this the year you’ll fire a few clients?

With a finite amount of time and resources, you want to be sure you are investing in your best clients.

By Jean Marie Caragher

April 23
Client relations

How will clients rate your client service this tax season?

During this stressful, deadline-driven season it’s especially important to remember to focus on client service.

By Jean Marie Caragher

January 31