Client retention

Here are three simple strategies for building client trust.

Traditionally, a firm's client list has been sacrosanct, but they need to rethink that.

Going above and beyond keeps clients happy.

Whether you’re talking to one person or a board of directors, you want to bring your facts and figures to life.

The IRS reaches north; no questions asked on the Mars minis; new on the block; and other highlights from our favorite tax bloggers.

Small gestures pay big dividends and cement your position as the trusted advisor.

Every one of your clients wants to work with an accountant they can trust and rely on.

Our currency is what we know, along with our ability to use it to help our clients.

Tax season has the largest concentration of clients and presents the best opportunity to find out what clients think about your services.

There’s never been a better time to empower your team to adopt a more strategic and proactive attitude when engaging clients.