Excel’s old rival is back, ‘Buy Now Pay Later’ is on the rise, Google is starting to charge small businesses for apps that were previously free, and a half-dozen other developments in technology from this past month, and how they’ll impact your clients and your firm.
1. IBM’s Lotus Software has been revived
Why this is important for your firm and clients: Those of you born after 1980 probably don’t remember the old Lotus 1-2-3 but it used to be THE spreadsheet application … until Microsoft Excel clobbered it. But now it’s (mostly) back and I’m not sure what it will take to get me using it. Maybe it’ll have special appeal for Linux users. If anything, it’s good nostalgia.
2. Google now charging small biz for email and other apps
Why this is important for your firm and clients: This switch will affect all organizations, but unfortunately will disproportionately affect small businesses that have used Google apps to maintain their business strategies and collaborative work. Many organizations are considering moving to Microsoft, which still remains cheaper than Google’s predicted $200 a month in the next two years.
3. PayPal expands BNPL offering suite
Why this is important for your firm and clients: With Apple now in the game (see below), many of the BNPL providers are looking to step up their offerings — and the variety of the financing they offer. Your firm and your business clients should consider offering BNPL options for customers that want a little credit, but don’t want to use a credit card.
4. Twitter partners with Shopify
Why this is important for your firm and clients: Twitter is trying very hard to appeal to a wider range of small businesses, and its partnership with Shopify should help … a little. But most of the companies I know that sell online aren’t on Twitter as much as some other social platforms like Facebook, Instagram and even LinkedIn.
5. Amazon’s Proteus robot is now working in manufacturing warehouses
Why this is important for your firm and clients: It’s not just Amazon. Companies big and small are bringing robots, AI and other technologies that are not only increasing automation but eliminating employees at the same time. If you believe we’re facing an economic slowdown, it’s important that you consider technologies like these to keep your overhead under control and limit your headcount.
6. Should we all have the same charging cords?
Why this is important for your firm and clients: Now this is a bipartisan issue that should be pursued aggressively in Washington! A move like this would save small businesses significant costs and reduce our headaches.
7. Small-biz groups back a bill to rein in Big Tech
Why this is important for your firm and clients: I am a less-government person, but even I have to admit that our biggest technology companies wield too much power over our personal and professional lives. More regulations are needed in order to ensure these companies are supervised and that they’re leaving a fair playing field for small businesses. In some cases, a breakup of some of the giants may be necessary. It’s happened to big oil and big telephone before in our history. It’s probably going to happen again with big tech.
8. Once-hot fintech sector faces IPO delays, consolidation
Why this is important for your firm and clients: The fintech industry is running out of money as the cost of capital increases and financing dries up. If you or your clients rely on a fintech platform, you need to be careful that the company behind the platform remains in business — or you could be affected. Ask, research and have a backup plan.
9. Apple is turning iPhones into a fintech service
Why this is important for your firm and clients: BNPL has exploded in popularity over the past year or so, thanks to younger consumers’ desire to purchase items and pay for them over time (three to six months, on average) without having to use their credit cards. Now Apple is looking to cash in on this trend. Many of my clients are now accepting BNPL services and you should consider doing the same.
10. The NSA and FBI list the biggest security flaws in VPNs and networks
Why this is important for your firm and clients: Have your IT staff read the ZDNet piece and make sure your devices are updated and secure.