[IMGCAP(1)][IMGCAP(2)]As part of its efforts to upgrade electronic customer service, the IRS recently gave individual taxpayers online access to their IRS transcripts, which are computer-generated reports that show information on tax filings and IRS account activity. Transcripts can also provide information to help taxpayers resolve many tax notices and issues.

Before the IRS provided this online tool, obtaining IRS transcripts was a manual process for taxpayers. They had to call the IRS, mail in a form, or use an online request for mailed transcripts that typically took at least seven days to arrive. Now, taxpayers can set up a personal account with the IRS to view the five types of transcripts right away.

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