Within half an hour of the second plane hitting the World Trade Center on Sept. 11, 2001, every single U.S. employee at Deloitte & Touche LLP received a voicemail telling them to go home and be with their families.This was the moment that Paul Silverglate, a partner in strategic client services in Deloitte's San Jose, Calif., office, realized that he wanted to stay with the Big Four firm for the rest of his career.

"This place cares," Silverglate said. "They make you feel like your voice is heard and you have control over your career. I've had many opportunities here in Silicon Valley to jump ship, but you have to be careful where you jump ship: They might not care as much about you as this place does."

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