Jeffrey Davidson was named Franchisee of the Year by Jackson Hewitt Tax Service at its recent annual convention in New Orleans.
The Franchisee of the Year Award is given to the franchisee with the highest performance in terms of growth, territory and employee development, customer service, and community involvement.
Davidson grew his franchise operation from two locations in 1996 preparing 800 tax returns, to 26 locations across Central Mississippi preparing more than 8,500 tax returns this past tax season.
"Being chosen as the Jackson Hewitt Franchisee of the Year is an incredible honor and achievement," said Davidson. "It was an amazing surprise, as I expected a larger franchise to win. It goes to show that focusing on your business and doing the right thing by your customers will be rewarded."
Providing a comfortable price point and having locations dispersed between storefronts and various Walmart store locations were among key items to which Davidson attributed to his team's success. He also cites a dedication to continually looking for ways to improve quality of service for new and returning customers, and noted that he plans to grow his franchise over the next few years through additional acquisitions.
"Jeff's success is due to his friendly demeanor, the rapport he has built with his neighboring franchises and to his taking advantageous of all available resources to maximize the performance of his overall operation," said Philip Sanford, president and CEO of Jackson Hewitt Tax Service Inc. "As an extremely hands-on operator, he has made client service and taking care of his team a top priority, achieving a 61 percent client retention rate and 21 percent growth in tax returns prepared in this past tax season."
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