The Internal Revenue Service scored high marks for processing returns and issuing refunds smoothly during the 2004 filing season, but didn't fare as well on accuracy in answering tax law questions, according to a Government Accountability Office report.
The agency met many of its performance goals and continued a trend of improvement during the 2004 filing season, but it didn't improve in all dimensions of its filing season services and lacked sufficient data to evaluate quality in others, the GAO said this week.
Register or login for access to this item and much more
All Accounting Today content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access