Following a damning government report, lawmakers opened fire on the nation's commercial tax preparers, charging that the current "tax preparation system is severely breaking down," and that "bad practices seem to be pervasive and systematic in the industry."The sharpest criticism levelled against the paid preparer companies came from the one lawmaker that tax services can't afford to alienate - Senate Finance Committee chair Chuck Grassley, R-Iowa.

During hearings on the issue before his committee, Grassley said that Congress is getting reports that a growing minority of tax preparers "are doing a disservice to the American public. Some through bad advice. Some through incompetence and some through taking advantage of the public by unscrupulous means."

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