Motivational speakers can take listeners on a journey inside their own hearts and help them discover basic truths so they can grow into the person they want to become. That’s why business conference organizers usually hire one or two to address their attendees. Pump them up with new ideas and new ardor, the reasoning surely goes, and they will sail back into the world to become better widget-sellers or doctors or CPAs or financial planners.

But, at least for me, something entirely different happened on the path to self-discovery when I listened this week to a keynote speech at the Financial Planning Association conference given by Jim Collins.

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