The Internal Revenue Service launched the tax-filing season Tuesday, promising better taxpayer and practitioner service, although a labor union official representing IRS employees warned there could still be problems.

After five straight years of budget cuts, Congress increased the IRS’s fiscal year (FY) 2016 budget by $290 million over last year’s level, specifying that the extra funding must be used to improve customer service, crack down on identity theft and increase cybersecurity. But according to IRS Commissioner John Koskinen, the agency had asked for $700 million for those three programs for fiscal year 2016.

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