CPAs are in a race -– a race against algorithms, against automation and against computing power. “In this age of smart machines increasing at exponential rates, we simply cannot win the race against the machines,” states Tom Hood of the Maryland Association of CPAs. “Instead we need to learn how to race with the machines and focus on the skills that they can’t do, like collaboration, creativity, anticipation, empathy and trust. These ‘success skills’ are increasingly the differentiators for CPAs.”
However, these skills are not natural or traditional for many CPAs. The key to CPAs thriving in the brave new world will be developing competencies in the above interpersonal skills.
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