Big Four firm KPMG U.S. has published its
The series of papers will explore the future of work through the steadily rising presence of a hybrid work model, with a particular focus on diversity, equity and inclusion. (The firm released i
Over the course of the series, KPMG says the firm hopes to explore the following areas surrounding a new hybrid work model:
- Assess key tensions that should be top of mind for companies transitioning to new models of working, particularly hybrid ones;
- Review how leaders across industries are tackling this opportunity via discussion with diversity leaders across sectors; and,
- Spotlight novel approaches companies are testing, including the use of new technologies.
“The pandemic reshaped employee expectations and preferences, and organizations must see both the opportunity and risks from a diversity, equity and inclusion perspective as they invest in new ways of working,” said Elena Richards, chief diversity, equity and inclusion officer at KPMG U.S., in a statement. “Engaging everyone effectively on DEI will enable a more effective and flexible workforce, delivering on the promise of this new way of working.”
The "Hybrid Working Communities" report gives a broad overview of the benefits found in a hybrid work model, how management should be equipped for a return to offices, and why investments in hybrid workplace culture are vital.
Highlights include:
- A return to an in-person office means different things for different employees. The report notes that women, people of
color and LGBTQ+ individuals faced different socioeconomic realities from fellow workers. For example, women accounted for 55% of overall net job loss in 2020. - Hybrid work environments can provide a better experience for many. As hybrid work environments tailor more employees' seniority, type of work and individual needs, the report notes that this professional model can allow people to work more effectively, and in turn, feel more appreciated. The report cites data from FiveThirtyEight that 47% of Black men reported that their sense of belonging at work has increased with remote work, followed by nearly 40% of Black women.
- Workplaces may not be well-equipped to handle a hybrid work environment. KPMG's report notes that an embracing of hybrid work models requires careful, internal assessment that ensures a fair workplace for hybrid and non-hybrid employees alike. The report cites a study from Stanford University that suggests remote workers are less likely to be promoted than their in-office peers, even though remote staff were 13% more productive.
"We believe a hybrid workforce — a blend of fully remote, hybrid and on-site teams — has the potential to sustain deeper connections among current and potential employees and leaders, creating new and lasting relationships that will deliver a competitive edge," Richards added. "We believe we can deliver an exceptional experience for our people by combining the benefits of flexibility with the ability to connect for meaningful discussion, coaching, brainstorming and a little fun. We call it 'Flex with Purpose.'"
For the full report, head to KPMG's
