Perhaps the most surprising thing about Doug Burgum’s appearance at the Convergence user conference was that he was there at all.

Many people expected him to be gone from the position he has held so long, first as president of Great Plains, and then as president of Microsoft Business Solutions. MBS’ losses, coupled with the way Microsoft relegated him to a lesser for at its Worldwide Reseller Conference last year, and the normal expectation of change following a merger, had resellers placing bets on his longevity.

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