It is refreshing to see incoming AICPA chair Leslie Murphy's focus on staffing and, in particular, her emphasis on diversity and work/life balance. With the demand for accountants greater than the supply, it is important that the leadership of the profession call attention to initiatives that aid firms in finding staff.

The firms that I have seen that are most successful are those that create an environment in which all types of individuals can thrive. For one, these firms have an understanding that different generations have to be motivated differently. They also understand that by being rigid in their employment policies, they risk losing valued professionals.

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