NetSuite Unveils Service Market CRM

NetSuite Inc., a provider of hosted ERP and CRM applications, revealed its NetCRM-Services Edition. The CRM package can function as a stand-alone product or be integrated with other NetSuite software. Modified from its original version, NetCRM, NetCRM-Services Edition includes tools for project- or job-centered client management. The product is geared towards those companies that provide financial, consulting or legal services and need to track continuous data within a client's record. The company said that rather than being deal-focused, like its NetCRM, the new version will be client-focused. The software can be customized to fit a company's needs, and offers such features as service sales management, services item catalog, project/job tracking, a client self-service center, and service personnel-specific dashboards. Pricing for the new NetSuite product starts at $79 per user per month.