The New York State Department of Taxation and Finance said it has helped 42,415 taxpayers who called its Taxpayer Information Center with language assistance in 79 different languages.
The department set up a Language Access Program in October 2012 to help taxpayers for whom English is not their native language. The program has met increasing demand this past tax season. From the 2013 to the 2014 income tax season there was a 56% increase in the department’s interpretation services.
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