On August 8, a CPA, living in Long Beach, N.Y., got up to commute to work in Manhattan via the Long Island Railroad. After getting dressed, the CPA made sure that the cell phone was charged, and the Palm was pocketed. A check was also made for the debit card, a credit card whose purchases increased the CPA's American Airlines frequent flyer mileage, a discount card for shopping at the Rite Aid drugstore chain, and a punch card for a free cup of coffee after 10 purchases. Picking up the laptop, railroad ticket, Metrocard for a later subway trip, and the Wall Street Journal which was then resting outside the front door, the CPA left to catch the train, the 7:04 to make it to work by 9:00 a.m.

Two articles from the newspaper caught the CPA's eye  that morning: one was on a new hand-held devise that acts as a PDA and cell phone. Two concerns quickly came to the CPA's mind--the remaining months on the current cell phone service contract and how easy information could be synchronized between the office computer and this new device.

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