Questions about economic stimulus payments and tax rebates kept the phones buzzing at Internal Revenue Service offices and cost the IRS a considerable chunk of its budget.
"The recent passage of this legislation created additional, unanticipated workload for IRS and required IRS to act quickly to deal with the public's questions and begin issuing payments," said James R. White, director of strategic issues at the Government Accountability Office, in testimony before the House Ways and Means Oversight Subcommittee.
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