Voices

The art of boss managing?

A new book by generational guru Bruce Tulgan ofRainmakerThinking explores the phenomenon of “managing up” and howundermanagement hurts the bottom line of any organization.

Tulgan, who has been conducting workplace research since1993, said nine of out of 10 employees in the workplace today do not get enoughbasic direction and support from their bosses. Nine out of 10 leaders, managersand supervisors in the workplace “undermanage” their employees. As a result,most employees do not have sufficient time with their immediate supervisor todiscuss the following:

1)Clear expectations for the employee’sperformance.

2)How to obtain and use the resources necessary tomeet expectations.

3)Regular candid feedback about the employee’sperformance.

4)Appropriate recognition and reward for theemployee’s work.

Undermanagement ultimately contributes to unnecessaryproblems, underutilized resources, diminished quality and productivity, as wellas a wide range of personnel problems.

As a result, Tulgan addresses what employees can do aboutthe problem in his new book, “It’s Okay to Manage Your Boss: The Step-by-StepGuide for Making the Best of Your Most Important Relationship at Work.”

“What managers are looking for in an employee is one whobasically manages him or herself. The problem is that if you are not the boss,you need direction and feedback from the person who is. The way to seem likethat magical employee who manages him or herself is actually to engageskillfully in the art of boss-managing.

In the book, Tulgan uses real stories from the real worldand offers step-by-step techniques on how to do this.

For more information check out www.rainmakerthinking.com.

For reprint and licensing requests for this article, click here.
MORE FROM ACCOUNTING TODAY