Accountants know what they can do, but they don’t always know what their clients really need – while clients don’t always know what they need, and usually don’t know what their accountants can do. Thought leader and Countess of Communication Geni Whitehouse talks about bridging that gap – and using it as a springboard to deeper relationships and more satisfied clients.

Daniel Hood

Daniel Hood

Daniel Hood is editor-in-chief of Accounting Today and Tax Pro Today, and has covered the tax and accounting field for over 20 years.