Client strategies

A recent study says that when faced with the choice to either imitate or differentiate from a competitor who recently adopted new technology, the choice comes down to the customer.

Reoccurring revenue is changing the landscape for accountants and their firms.

Even with economic uncertainty in our near-term future, all forecasts still look pretty good for CPA firms.

As an accountant, how many times have you missed out on attending something important? Accountants are used to missing key events, especially as tax deadlines loom.

Inovautus Consulting's '2023 Growth Outlook' finds accountants willing to trim their client rosters.

Let the 80/20 Principle energize your firm's growth by strategically culling your client list.

Building strong relationships with clients is more critical than ever, especially for firm owners who want to improve client retention.

Don't underestimate how important it is for clients to feel like they've been heard, particularly in financial planning.

Many of you feel like you've been getting punched in the mouth regularly with endless deadlines, fee compression, staffing shortages, succession challenges and technology issues. But it doesn't have to be this way.

Discover the three criteria that will help you identify the clients who are best for your firm.

The true benefits of a strong partnership with a lender go beyond helping a CPA firm's clients or providing referrals.

The idea of employing a project manager was inspired by the clients with whom we work.

When you're trying to figure out how to deliver more value to clients so you can charge them higher fees, there's a new standard.

A handful of revolutionary ideas — some new, some old — whose time may well have come in accounting.

Some clients simply won't align with your strategy, while others haven't been the easiest to deal with in a smaller role.

Modern businesses are looking for more holistic relationships with accountants who can offer increased support.

Client needs and services will be different than they are today.

Recognize success patterns and be accountable to yourself and your team.

Just like the ballet, every interaction with a client is a performance.