Customer service

The business payments platform introduced new OCR features to its solutions, allowing for faster automated invoice data entry.

The tax compliance software company bought a Chile-based provider of biometric identification and e-signature solutions.

Dozens of companies in the U.S. are joining a pilot program to test a common electronic invoicing network.

The service’s recent policies expedited the hiring of new employees, but prolonged delays in eligibility verification could increase the risk of exposure of taxpayer data, according to a new report.

The new capabilities, called Bill Talk and Bill Docs, emphasize communications and documentation.

A group of Democrats has asked the commission to investigate whether the identity verification company illegally misled consumers and government agencies.

A recent experiment has clocked automated processes as more than seven times faster than manual processing for accounting tasks.

The service plans to migrate its online services for tax pros to ID.me this summer, despite congressional objections to the authentication company.

In this latest installment of “The Frontier,” RKL’s chief cloud officer says there is now so much personal data online that someone could assume your identity and lock you out of it.

The subscription management firm releases a new e-invoicing service for SaaS and subscription-model businesses.