The Internal Revenue Service needs to improve its use of return on investment data in managing tax enforcement resources, according to a new government report.
The report, publicly released Tuesday by the Treasury Inspector General for Tax Administration, noted that the IRS’s chief financial officer annually calculates ROI performance measures for seven of the IRS’s enforcement program areas. ROI information, including both estimated ROI for new enforcement initiatives and cost/benefit calculations based on actual program results and costs, is an important tool that helps IRS senior executives manage their enforcement resources.
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