The Internal Revenue Service improved most of its filing season services during 2007, but there are still opportunities for better performance this coming season, according to a new report.
The Government Accountability Office said tax return processing this year exceeded last year's performance by most measures, with electronic filing growing at a faster rate than the IRS had anticipated. The accuracy of answers provided by the IRS to questions from callers was about 90 percent and the performance of the IRS's Web site has also improved.
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