A new study by the Computer & Communications Industry Association recommended that the Internal Revenue Service avoid investing in its own online tax preparation system, saying the proposed "I-File" system would be costly to implement and create little or no benefit for consumers.
"Competition in the industry obligates software companies to keep their products user-friendly and reasonably priced, and the IRS 'Free File' program already makes tax preparation software available to seven out of 10 taxpayers for free," said study co-author Robert Litan in a statement. "By comparison, an IRS I-File program would cost more than its benefits, and come with a significant risk of failure."
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