The complexity of the tax code, the widening tax gap and private debt collection sit atop National Taxpayer Advocate Nina E. Olson's list of the most serious problems facing taxpayers.The recently released report also cited the oversight of unenrolled return preparers, correspondence delays, concerns about the Office of Appeals, and lengthy processing times for injured spouse relief.

The Internal Revenue Code requires the National Taxpayer Advocate to describe at least 20 of the most serious problems encountered by taxpayers. In the first of this year's two required reports to Congress, Olson went further than the law requires and detailed a list of 21.

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