Customer service

An old banking procedure could add another layer of security to IRS return processing.

When accounting firms and other professional services firms submit their monthly bills, there’s often some sticker shock experienced by clients.

The Electronic Tax Administration Advisory Committee is recommending ways for the Internal Revenue Service to combat tax fraud and identity theft with better cybersecurity.

Accounting firms should vary their services and use more digital cloud-based technology to attract millennial business clients, according to a new report.

The Internal Revenue Service is planning June 18 as the tentative date for moving its e-Services platform to what it promises will be more secure and modern technology.

The Internal Revenue Service’s new procedure for authenticating withholding information did not go completely smoothly this past tax season, although it did hold promise for combating identity theft and tax fraud.

Users of the company's workspaces will get access to exclusive discounts and offers.

The Internal Revenue Service said Thursday it would offer toll-free telephone service for taxpayers on the last two Saturdays of tax season.

The company exhibited added features for QuickBooks Online and collaborations with G Suite side by side with smart mirrors and augmented reality landscapes.

A new report from the Government Accountability Office questions the usefulness of services such as identity monitoring, credit monitoring and identity theft insurance, particularly when it comes to safeguarding against tax refund fraud.