Customer service

In its annual report, the advisory committee cites the burdens of tax reform on the service.

The House Ways and Means Oversight Subcommittee held a hearing Wednesday on the Internal Revenue Service’s online taxpayer authentication efforts after a string of security breaches in recent years.

The Internal Revenue Service is planning to update its user agreement for taxpayers and tax professionals accessing its e-Services applications online in an effort to improve security.

The Internal Revenue Service needs to improve its procedures to prevent the fraudulent use of third-party authorization forms.

The new features add to the company’s e-invoicing solution.

The Internal Revenue Service needs to strengthen its taxpayer authentication efforts to combat identity theft, according to a new report from the Government Accountability Office.

The product allows accounts receivable departments to send 100 percent of their outbound invoices through a single service provider.

For multinationals and companies with international vendors and customers, maintaining compliance can be a slippery slope fraught with curveballs and unforeseen regulatory changes.

Inspyrus Total Pay powered by Nvoicepay can be used for both domestic and international payments.

The new authentication process that was installed after a big data breach still isn’t protecting taxpayer info.

The Internal Revenue Service is cautioning tax professionals to safeguard their information from identity thieves.

The firm has formed an alliance with Okta, providing its clients with single sign-on and other identity and access management tools.

Despite legislation in 2015 giving the tax agency more time to double-check returns claiming the EITC and the ACTC, the process often doesn't work.

The Internal Revenue Service is beginning to release tax refunds for taxpayers who claim the Earned Income Tax Credit or the Additional Child Tax Credit after subjecting their tax returns to some extra scrutiny.

The Internal Revenue Service is making progress on improving its authentication processes after a string of data breaches on some of its e-Services and online apps, but some of the improvements haven’t been completely implemented, according to a new report.

The Internal Revenue Service’s processes for assigning Individual Taxpayer Identification Numbers don’t always manage to identify fraudulent or incomplete applications, according to a new report.

The Internal Revenue Service’s efforts last year to safeguard against identity theft by asking employers to file W-2 forms earlier and holding tax refunds longer if taxpayers claimed the Earned Income Tax Credit or the Additional Child Tax Credit did not always work, according to a new report.

The Internal Revenue Service began the 2018 tax filing season Monday as the agency plans to receive more than 155 million tax returns this year.

The Internal Revenue Service is getting ready to open the tax filing season on Monday, Jan. 29, as it gears up to handle the new tax law.

Why do businesses still make so many payments by paper check, even as technology has made checks nearly obsolete in the consumer world?