The Internal Revenue Service is promising more video conferencing assistance for taxpayers, social media tools and an improved Web site as it launched tax season Wednesday, along with stepped-up efforts to protect taxpayers from tax refund fraud and identity theft.
New and expanded services for taxpayers this year include a redesigned IRS.gov web site that the IRS said would be easier to navigate. Improved service options include more two-way video-conferencing assistance sites around the country. Social media tools are available on sites such as Tumblr, Twitter, Facebook, YouTube and LinkedIn (see IRS Opens a Tumblr Blog).
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