Client strategies

Your clients don’t care how much you need to earn to keep your business afloat; they care how much value they’re receiving.

When going back to basics, ask yourself what you would look for in a CPA if you were the client.

In today’s digital world, you can’t make an impact — or remain relevant — if your audience can’t find you.

By becoming a learning organization, your team can learn to solve their own problems and free you up to focus on clients and big-picture initiatives.

Many people switch firms because they believe they didn’t receive the appropriate care from their previous accountant.

Get back 10-plus hours of every week with this strategy.

These five strategies can help you boost your profits, without ever have to sell to a prospect.

Managing a practice is a separate business by itself and needs the care and attention you give to the professional services part of your practice.

It's not too early to get ready for life — and business — after the coronavirus.

AICPA CEO Barry Melancon gave an annual presentation for the Accountants Club of America that discussed accountants and small business clients.

Sometimes having a fresh set of eyes — a beginner’s mind — gives you a better perspective on tackling tough problems at your organization.

Hindsight is 20/20 and 2021 is finally here.

When I hear a partner at a midsized CPA firm say, “my client” or “my book of business,” the hair on the back of my neck stands up.

Are you really stuck on a problem or just procrastinating about a hard decision? When it comes to confusion, the most obvious answer is usually the right answer. Try this simple exercise for breaking through confusion.

How LBMC successfully transformed its relations with its clients.

I have been in my own practice a long time and figured out early on that if I never lost a client, I would do pretty well.

A new year offers a chance for a new start with clients.

The world of accounting can be a harsh environment. How do you stand out in a crowded field?

Don’t underestimate the power of your network.

Learn one new thing that you can use to provide a value-laden benefit to your clients.