Client strategies

Even when speaking directly to clients, tech toys can help make a point.

Steve Ballmer’s new USAFacts offers a model for accountants to serve clients more deeply.

What you know isn’t as important as who you know – your clients

Your clients are expecting more and more in the way of digitized services.

This is your clients' time to communicate directly with you: Even the once-per-year tax clients need to interact with you -- so you have two choices.

It turns out that the profession has many of the symptoms -- and its holding them back.

Capability, courage, commitment and confidence will help you move up the value chain.