Although Capitol Hill insiders such as Karl Rove, Paul Begala, Terry McAuliffe and George Will garnered marquee billing at the American Institute of CPAs Spring Meeting of Council, profession-centric issues, such as staff recruitment and the alternative minimum tax, reverberated the most with attendees at the three-day confab here.

By 2010, there will be 10 million more jobs than there are people in the U.S., and the process of attracting, retaining, and keeping key employees motivated begins with a strategic plan that includes a formal hiring process, a commitment to building a learning culture, and competitive compensation and work/life balance policies, according to a panel at the American Institute of CPAs' Tech+ Information Technology Conference, here."You make your worst hiring decisions when you need someone now," Sage Software director of channel development Ed Kless told attendees. "You need to put a hiring process in place, and even if you work with a search firm, make them go through your hiring process as well.""Remember, if you hire the right people, you don't have to motivate them," Kless said. Angie Martin, of Dallas-based CPA firm Lane Gorman Trubitt, said that firms must develop an environment that "encourages knowledge sharing" and provides learning opportunities both internally and externally."Not all learning is CPE," she said. "Learning happens in all directions and at all levels in an organization. Ideally, 12 percent of an employee's salary should be spent on training and learning." Sandra Wiley of Boomer Consulting said that key employees aren't always forthcoming at exit interviews as to why they're leaving. "They'll say, 'It was a great opportunity' or 'I'm getting more money,' but the real reason many of them are leaving is they're not being challenged."She outlined a 10-point checklist that included such areas as mapping out career development, offering highly competitive salaries and benefits packages, and allowing employees to tailor their individual work/life balance plans. "Remember, it's not the number of hours they work, it's what they get done," she said.Taylor Macdonald, chief strategy officer at Sage, told conference-goers that there has to be some flexibility with regard to compensation. Firms have to consider things like arbitrary bonuses, employee stock ownership plans and employee recognition programs."You can't always treat everyone the same, because everyone isn't the same," he said.

For some, going global means eating a hamburger one night, sushi the next, a gyro sandwich the third, followed by curried chicken, and then Chilean sea bass. “Going global” or “going international” means something entirely different for firms. It might mean hiring a more diverse staff to appeal to a more diverse potential client base. For others, it might mean foreign outsourcing, or joining an international firm association to develop working relationships with firms in foreign countries. To some, it might mean hiring accountants from overseas to fill staff vacancies. And let’s not forget the need to understand international accounting standards as the move to convergence gains strength. There are, especially in regional firms, exchanges of staff where staff from one firm work in the offices of a firm in another country for a number of months. One firm association rotates its annual international meeting among its seven international regions to ensure a continuing diverse international flavor. I just read an online article in USA Today about the fact that more MBA candidates are going abroad for their degree. The reasons given were that it normally takes one year rather than two, the future MBAers like international travel, it helps their career if they might want to eventually work in that country, and there is contact with MBA candidates from many other countries. What is interesting to watch in many firms is that there is an increased comfort level with going international, similar to what you experience when you eat unfamiliar food from different cultures. Think also about the fact that the youngest generation is growing up in the “Age of Globalization,” and using the Internet to easily plan foreign travel and interact, communicate, and maintain contact with those in other countries. Ultimately, they are forming and building at a very early age an international network that will serve them very well in their future personal, employment, and professional endeavors.

The nation's C-level financial executives expect to continue hiring during the third quarter, albeit at a slower pace than in the previous period. Some 6 percent of chief financial officers polled in the Robert Half Financial Hiring Index said they anticipated hiring employees in the third period, while 3 percent of those surveyed said they expected cutbacks. Meanwhile, 90 percent of the Robert Half respondents projected no changes in financial staffing levels. The Mountain and West South Central states forecast the greatest gains in financial hiring, with 10 percent of the executives in each region responding that they planned to hire additional staff, and just 1 percent projecting staff reductions. The Robert Half poll includes responses from more than 1,400 CFOs from U.S. companies with 20 or more employees.

Thomas R. Smith, one of the country's leading attorneys in the area of mutual funds, has joined the Investment Management Division of the Securities and Exchange Commission as a senior advisor to Andrew Donohue, the division's director. Prior to joining the SEC, Smith was a partner with the New York office of Sidley Austin LLP, and also served as managing partner at Brown & Wood LLP from 1996 until the firm's merger with Sidley Austin five years later.

Sometimes the best way to get in the door of a business is by befriending the secretary. They have the power to create a bridge—or a barrier—to the Big Kahuna. But they also possess the ability to frustrate and potentially turn off clients and associates if they are unresponsive, unknowledgeable or downright indifferent. Journalists also rely on secretaries and PR types to connect us to executives working for the vendors we cover as well as busy CPAs and value-added resellers. Especially in the world of accounting software, it is a rare joy to encounter a person at that level who not only understands the questions we are posing, but also provides us with the answers we need. One of these talented people recently stopped working in his role, leaving some of us demanding reporters stomping our feet. We’ve grown accustomed to a certain level of service with this individual and established a friendship in the process. It’s easy to just shrug our shoulders and acknowledge most people who work to connect us to executives aren’t as advanced as he is. But why should we settle for sub-par, or even average, service from a company with which we’ve been doing business for years? Vendors, resellers and accountants should all take a look at their client-facing staff and see what tools they can arm them with to better serve the people who call or visit their offices. Many of these employees are fresh out of school and eager to learn and help. Can you teach them some basic industry jargon so they aren’t scratching their heads when a client asks a question? Can you put a rule in place requiring them to respond to inquiries within a certain period of time? Simply telling clients that their issues are being worked on can sometimes ease their anxiety, as opposed to waiting until those problems are solved to touch base with them and risk them thinking they are being ignored. Most people who conduct business with firms don’t expect administrative assistants to be experts in their fields. But they do expect to be treated with the same level of respect and professionalism as they would by a managing partner or CEO. These individuals serve as the front door to your organization. It’s up to you to make sure they are open and welcoming.

A recent law now requires New Jersey CPAs to attend an orientation program within six months of qualifying as a CPA.

After a slide in April, worker confidence among accounting and finance workers rose in May, as the group’s Hudson Employment Index increased 12.1 points, to 116.1.

The International Federation of Accountants is inviting all participants in the financial reporting supply chain to complete a global survey designed to obtain information that could strengthen the financial reporting process.The federation is hoping that investors, other users of financial reports, standards-setters, preparers, auditors, academics and regulators will complete the survey, which will be open through July 6. The survey is part of an IFAC project designed to analyze the financial reporting supply chain and develop recommendations to improve the quality of financial reporting.

CCH has released a white paper on the recent regulatory guidance from the Securities and Exchange Commission and the Public Company Accounting Oversight Board concerning the internal control provisions of the Sarbanes-Oxley Act.

Taking over the helm of Deloitte Touche Tohmatsu today, chief executive James Quigley and a new leadership team announced their plans to become the largest professional services network within the next two years.Quigley plans to bring a new focus on the Deloitte brand, as well as to build a stronger commitment to the firm’s people. He also wants to strengthen the connection between Deloitte member firms across regions, increase the number of professionals in key markets in Europe and Asia, and showcase the firms’ consulting capabilities as a market differentiator.

Education provider Kaplan Inc. has acquired the Canadian test preparation firm U.S. CPA Success, based in Toronto, Ont.Financial terms of the transaction were not disclosed.

The Illinois CPA Society recently released the results of its fifth annual “Accounting Women: 2007 Survey on the Role of Women in CPA Firms.”The survey found only slight shifts in hiring and retention patterns from the results of prior years -- again concluding that women are still underrepresented in key leadership positions.

While such issues as mobility, Sarbanes-Oxley 404, peer review and private company financial reporting continue to impact the accounting profession, keeping the CPA pipeline filled remains the profession’s No. 1 priority, American Institute of CPAs president and chief executive Barry Melancon told attendees at the institute’s spring meeting of its Governing Council.

Financial Executives Research Foundation, the research affiliate of Financial Executives International, released the results of its first annual executive compensation study at FEI’s 2007 Summit in Boston.

Although the 2008 presidential election remains 17 months away, attendees at the spring meeting of the American Institute of CPAs’ Governing Council were treated to a “trailer” of campaign issues as the former chairs of the Democratic and Republican National Committees stumped for their respective parties -- as well as aimed verbal darts at each party’s foibles.Former DNC chairman -- and current chairman of Sen. Hillary Clinton’s 2008 presidential campaign -- Terry McAuliffe told the audience that the Democrats didn’t so much win the 2006 midterm elections, as the Republicans lost it.

The trustees of London-based Reuters Group have given their consent to a $17.2 billion combination offer from electronic publisher Thomson Corp, based in Toronto.

On the heels of announcing its bid to combine with Reuters Group, Thomson Corp. said that its education unit’s assets will sell for $7.75 billion in cash.

Staffing provider AccountAbilities Inc. announced that it has entered into a letter of intent with Lexit Technologies Inc. for Accountabilities shareholders to receive approximately 98 percent of all common shares of Lexit, in exchange for the sale to Lexit of substantially all of the assets of AccountAbilities.

Like many of you who were once college freshman, I can vividly recall my first formalized session of “orientation,” those mandated get-togethers where a group of impressionable 17-and 18-year-olds receive a veritable laundry list from upperclassman and administrators of the do’s and don’ts in academe.