Client communications

Accounting firms and tax pros can do more than just relax after tax season.

Don’t point fingers when something goes awry. Focus on your firm’s systems and processes so the same mistakes don’t keep popping up.

Clients don’t care how much you know about accounting; they care how much you know about their situation.

Accountants need to really understand their clients' perspectives to live up to their 'trusted advisor' status, says Geni Whitehouse.

I’ve always loved tax season. While some of the work can be grueling and even a relief when it ends, I always miss it afterwards.

What happens after busy season is pretty much under your control.

As an accountant, you know there’s no way around it: Stress levels ratchet up during tax season for you and your clients.

Accountants share the trends they’re observing across their client bases, the biggest questions they have and how they’re helping them.

Art Kuesel on the importance of following-up with clients after the most hectic time of the year.

The “health challenges” that firms face typically revolve around one or more of four main areas.