Client communications

Clients don’t care how much you know about accounting; they care how much you know about their situation.

Accountants need to really understand their clients' perspectives to live up to their 'trusted advisor' status, says Geni Whitehouse.

I’ve always loved tax season. While some of the work can be grueling and even a relief when it ends, I always miss it afterwards.

What happens after busy season is pretty much under your control.

As an accountant, you know there’s no way around it: Stress levels ratchet up during tax season for you and your clients.

Accountants share the trends they’re observing across their client bases, the biggest questions they have and how they’re helping them.

Art Kuesel on the importance of following-up with clients after the most hectic time of the year.

The “health challenges” that firms face typically revolve around one or more of four main areas.

Sometimes the strategy can eliminate a domino effect of other expensive tax problems down the road, Ed Slott writes.

With client expectations changing rapidly, Inovautus Consulting’s Sarah Johnson Dobek explains how firms need to improve the experience they offer.