Client strategies

Getting the word out (and the clients in) during filing season remains the holy grail for preparers.

Satisfaction isn't enough to keep your clients coming back.

During this stressful, deadline-driven season it’s especially important to remember to focus on client service.

The TaxBuzz and CountingWorks lists are based in part on client reviews.

Too often professional services firms put time and money into a marketing plan and then fail to follow up on their efforts.

No matter the size of the firm, there are going to be some tough decisions to make along the way.

There was a time when generic accounting, auditing and tax services had significant value, but the business world has changed.

There are many ways of keeping in touch with clients in a regular and unobtrusive manner.

Ying Sa aims to make her small firm into the ‘minority-owned KPMG.’

Improve the odds of successfully starting up a new accounting practice from scratch and avoid the school of hard knocks.